Here are some questions to ask potential movers:
- Do you have references from other customers who have booked with you?
- What type of training do your movers, drivers, packers, and loaders go through? Are they certified?
- Are there any hidden fees or extra charges for stairs or long distances?
- Will my stuff be transferred to another truck mid-trip?
- Do you offer valuation or liability coverage?
Red flags to watch for:
- Make sure the company has a telephone number and physical address listed on their website — not just a “contact us” form.
- Watch out for “too good to be true” pricing by getting at least three in-home written estimates. Avoid estimates that are much higher or lower than the others.
Consumers also can get free referrals for certified professional movers to schedule free in-home estimates for the move at no obligation to you. Even if you are considering handling the move yourself, you have nothing to lose by inviting a mover into your home so you can find out if a professional move is the best option for you.