Frequently Asked Questions
- Elevator: Make elevator reservation in advance with your building management.
- Storage: Make storage reservation in advance and be aware of hours of operations.
- HOA Requirements: Please let us know ASAP if proof of general liability is required.
- Children (pets too): Please keep safe and clear during move.
- Delicate Floors/White Carpets: Have them protected before our team’s arrival.
- Mattress Bags: We recommend using mattress bags for protection.
- Electricity: Disconnect all appliances such as washer, dryer, fridge, etc. before our team’s arrival (we do not move propane).
- Appliances: Please have them dismantled in advance if necessary to move.
- Truck: Please respect our liability concerns and do not enter ramp or back of our truck.
- Personal Presence/Phone: Stay present during your move & always keep a phone handy.
- Safety is Our Top Priority: Please do not rush or pressure movers to do unprofessional work.
- Final Walk Through: Check that nothing was missing/forgotten before movers depart.