Tips to Make Your Move, Safe, Fast, and Cost Effective

  • Booking a Job: Please be as thorough and candid as possible when describing your unique move job. Having accurate job details in advance will help ensure our team efficiency. Knowing prior to your move: the residence size, # of stair flights (in & out), description of large and heavy items, long walkways over 50ft, dismantling and reassembling needs, multiple destinations, and any other pertinent move details are important to us as your moving company. Please feel free to call us anytime after your initial phone booking to further discuss your job details.
  • Appointment Cancellation/Change: Please call AND email us at least 72 hours prior to the date of your move if you need to change or cancel your appointment.

Frequently Asked Questions

  • Elevator: Make elevator reservation in advance with your building management.
  • Storage: Make storage reservation in advance and be aware of hours of operations.
  • HOA Requirements: Please let us know ASAP if proof of general liability is required.
  • Children (pets too): Please keep safe and clear during move.
  • Delicate Floors/White Carpets: Have them protected before our team’s arrival.
  • Mattress Bags: We recommend using mattress bags for protection.
  • Electricity: Disconnect all appliances such as washer, dryer, fridge, etc. before our team’s arrival (we do not move propane).
  • Appliances: Please have them dismantled in advance if necessary to move.
  • Truck: Please respect our liability concerns and do not enter ramp or back of our truck.
  • Personal Presence/Phone: Stay present during your move & always keep a phone handy.
  • Safety is Our Top Priority: Please do not rush or pressure movers to do unprofessional work.
  • Final Walk Through: Check that nothing was missing/forgotten before movers depart.